Eligibility for Refunds

Refunds are only issued under specific circumstances, such as a failure of the service to deliver as promised. Please contact support within 7 days of the issue to request a refund.

Non-Refundable Items

The following are not eligible for refunds:

• Services already delivered and consumed.
• Subscription fees after the start of a new billing cycle.
• Any issues arising from user error or misuse of the service.

Requesting a Refund

To request a refund, please email us at support@skailar.ac with the following information:

• Your account information.
• A detailed explanation of the issue.
• Proof of purchase (e.g., receipt or order ID).

Processing Time

Refund requests are typically processed within 5-7 business days. Approved refunds will be issued to the original payment method.